Dec 2024 to May 2026
Director of Operations, Spring Valley Behavioral Consultants
Led accreditation efforts and standard operating procedures, staffing pipeline development, partner relationships and operational reporting.
Experience
Eight years in higher education advising, program design and enrollment leadership with U.S. universities in South Korea, Djibouti and Rwanda.
Oct 2021 to Nov 2024
Associate Director of Student Recruitment, Carnegie Mellon University Africa, Kigali, Rwanda
Led recruitment strategy reaching applicants from 42 African countries and doubled the applicant pool in two cycles. Served on the Admissions, Financial Aid and Bridge Program committees. Contributed to the redesign of the Bridge program and co-created the English Enhancement Program. Reduced recruitment and operational expenses by 50% through vendor management.
Feb 2020 to Aug 2021
Assistant Director, University of Maryland Global Campus Asia, South Korea
Led a 25-member advising and operations team across six military installations, designed and delivered staff training, and improved service levels by 20% through enrollment data analysis.
Jan 2019 to Jan 2020
Duty Manager, United Service Organizations, Jordan
Ran a facility serving 2,500 service members monthly and trained and supervised staff and volunteers.
Jun 2016 to Dec 2018
Advanced Program Coordinator, University of Maryland Global Campus Asia, South Korea and Djibouti
Advised undergraduate and graduate students on curriculum, registration and academic policy.
Oct 2011 to Feb 2015 (active duty); Individual Ready Reserve through Jun 2025
United States Army
Served on active duty in reconnaissance and surveillance operations, reporting accurate, timely information to support commanders’ decisions. Completed the Warrior Leader Course (2013), the Army’s leadership course for junior noncommissioned officers, and Army Combatives Levels 1 and 2 (2012). Served overseas in Egypt with the Multinational Force and Observers from August 2013 to May 2014. Awarded the Army Achievement Medal, the Army Good Conduct Medal and the Multinational Force and Observers Medal. Transitioned to the Individual Ready Reserve in 2015 and remained in it until June 2025.